AI concierge for hospitality hosts

An answer in your voice — wherever and whenever your guests ask.

Your concierge, in your voice — on your site, and on a WhatsApp link you can drop anywhere your guests already are: your Instagram, your DMs, your link in bio. It answers every guest in their language, around the clock. No app to learn.

Built for surf camps, fishing lodges, dive operators, boat charters, colivings & short-stay rentals.

8:14
9:41
k-lodge.com
Surf the El Salvador coast
K-Lodge · Concierge
surf · stay · getting here
Booked for next week — is K59 any good, or too heavy for me?
K59's a right-hand point break — best mid-to-high tide. This morning it was overhead and clean, light offshore till 9. If you're surfing head-high comfortably, it'll be your week. If not, K61 next door is mellower — a few minutes' walk.
Ask anything…

Host on WhatsApp. Guest on your site. One concierge behind both.

Why it beats a generic bot

Depth a script can't match.

It knows the spots only you would

Any bot can recite your room count. Serj knows the spots only you'd send people to.

Anywhere near the lodge to eat that isn't a tourist trap?
Skip the beach strip — the comedor behind the church in El Zonte does the pupusas Walter sends everyone to. Cash only, worth it.

Kept current by you

Teach it in plain words over WhatsApp — no dashboard. What you tell it this morning, your guests hear this afternoon.

you · WhatsApp
Water taxi to the point's running again 🌊8:12
hours later
guest · your site
Can I get out to the point this week?2:40
Yep — the water taxi's running again as of this morning.
How it works

Three steps. No software to learn.

The short version — the full mechanism lives on the How It Works page.

You teach it — by text

Tell it what you know in plain words, right in WhatsApp. No dashboard, no setup software.

Board racks are under the deck by the showers — any open slot.

It answers your guests

On your site and over a WhatsApp link, 24/7, in their language — grounded in what you taught it.

Where do I store my board?
Racks are under the deck by the showers — grab any open slot.

It gets deeper over time

The more you teach it, the more it knows — and we deepen your knowledge packs as the season changes.

Day one
K61's the mellower wall.
A season in
K61's the mellower wall — best mid-tide, and the water taxi runs from the point now. Walter sends improvers there first.
See it live

Try it live.

Mirador
Dive · Curaçao
Live

A real coliving's concierge in Curaçao — it answers dive questions from the live Curaçao Dive Sites pack: the sites, getting certified, where a first-timer should start.

Try it yourself
Benchmark
Boats · Brick, NJ
Live

A real boat rental's concierge — the fleet, the dock, getting out on the water, and booking.

Try it yourself
Launching soon
Los Buzos
Fishing · Veraguas, Panama
Launching soon

A remote Pacific fishing lodge — the season, what's biting, what to bring, and how to get there.

Launching soon
FAQ

The honest answers.

No. It answers only from what you've taught it and the live local data it's connected to. Anything else, it tells the guest it's checking and hands the question to you — it never guesses to fill a gap.
The same way — it doesn't improvise. Anything touching safety, judgment, exceptions, or things you haven't taught it, it holds and hands to you rather than answer something it shouldn't. You set what it's allowed to speak on.
A general bot answers from whatever it scraped off the web — it'll invent details about your business and get them wrong. Serj answers only from what you and your staff have taught it: your spots, your seasons, the call you'd make for a guest at their level. And it isn't stuck in one box on one page — the same concierge works on your site, on WhatsApp, and through a link you place on social or a QR on print.
Yes — it's wired to live wind, tide, weather, and water conditions for your location, so "what's it doing right now?" gets the real reading, not a seasonal guess. It reports what the data says; it doesn't judge whether conditions suit a particular guest — that call it hands to you.
No — guests reach a dedicated Serj line through a link you share, so your own number stays private. Every lead still comes to you, and you can jump in directly any time.
On your website — anywhere you can paste the embed — and through a WhatsApp link you place wherever your guests already are: Instagram, DMs, link-in-bio, or a QR code on a flyer, card, or sign. One concierge behind all of them.
Whatever your guest writes in — it detects the language and replies natively.
Two simple moves: drop your WhatsApp link on a post — a Story sticker or your bio link — so one tap opens Serj in WhatsApp, and post the questions your guests actually ask, so the followers who tap get the answer in your voice, instantly. You keep posting; Serj answers what comes back.
It points them straight to your booking page to lock in their dates — and captures their details and what they asked, so the lead reaches you even if they don't finish. It doesn't take payment; the booking happens on your own page and stays yours.
You shape it continuously — teach or correct it by text, live the same day. A full conversation log for owners is on the way; for now you steer by teaching, and every handoff reaches you with the guest's question in their own words.
Yes. We build it from your site and materials, you watch it work on your own page, and nothing's public until you're happy. You keep shaping it after.
Yes — tell us and we switch it off immediately. Month-to-month, no contract, nothing locked.
You do. Every guest, conversation, and lead is yours — we don't sell it, share it, or use it to train anything beyond your own concierge.
Less than a week from kickoff to live. We handle every step — you don't touch a line of code. We seed it from your website and any materials you supply, then add one small snippet to your site to switch it on.
Founding offer

Founding-partner pricing. Set it up this week.

Standard
$149/mo
$1,000 setup
  • Website + WhatsApp concierge — in your voice
  • Your specialty pack — your whole area, not just your rooms
  • Live local data — conditions, hours, and what's on nearby
  • Teach it by text — always current, no dashboard
FoundingFounding partner
$79/mo · locked
$1,000 setup  Setup waived
  • Everything in Standard
  • Rate locked, month-to-month, no contract
  • Shape your specialty pack with us

One recovered direct booking covers the year. That's the whole math.

Get started

Ready to see it work for your property?

Send us a few details and we'll build a working concierge on your own site — answering your guests in your voice. No call to book, no demo to schedule.

We build a working demo on your site in about a week — no call to book, no commitment.

We'll only use it to build your preview. No spam, no pressure.

Try it live